Returns Policy

PROOF OF PURCHASE

Before returning or exchanging a product, Noorleen3d requires proof of purchase identifying the date, price, store and product/s purchased.

If you do not have one or more of these details, we will attempt to locate them in our system.

CHANGE OF MIND

If you have simply changed your mind, Noorleen3d will exchange unused products returned within 30 days that are in original/resaleable condition. “Change of mind” does not apply to sale or promotional items, spare parts, “special order” products or products not usually stocked.

If the fault is minor, we will repair or replace the item within a reasonable time.

If the fault is major, you may choose between a refund, replacement or repair.

If the product is not faulty, or the fault is caused by misuse or abnormal use, Noorleen3d  has no obligation to provide a refund, replacement or repair.

DELIVERIES AND ONLINE ORDERS

Please do not sign for delivery of products that are obviously damaged. If damage is only found upon unpacking, or there is an error in your order, please contact the store who fulfilled your order as soon as possible for assistance, or email the online support team at

info@noorleen3d.com